Terms and Conditions

1. Object

These Terms govern your use of the Site and your booking of VR experiences at Adventure Arena VR.

2. Reservations

• Reservations are subject to slot and equipment availability.
• Some modalities/experiences may require a minimum number of participants or specific conditions.
• We will send you a confirmation email where applicable.

3. Payments and prices

Prices may vary depending on the type of experience and number of participants. Any discounts or promotional codes are subject to terms and availability.

4. Cancellations and changes

If you need to change or cancel a reservation, please contact us as soon as possible. Any refund/penalty policies depend on the type of event and the amount of notice required. (Insert your operating policy here if you want to make it "strict.")

5. Requirements and security

• Follow staff instructions and safety rules.
• If you have any health conditions (e.g., photosensitive epilepsy), consult a doctor before participating.
• Damage to equipment or structures is prohibited; any damage may be subject to charges.

6. Responsibility

The participant is responsible for his or her own behavior during the experience. Adventure Arena VR is not liable for disruptions due to force majeure or unrelated events (e.g., blackouts, network failures, external events).

7. Gift vouchers and loyalty

Vouchers and loyalty programs may have rules of use, expiration dates, and limitations. The specific terms and conditions are indicated on the respective pages or notices.

8. Applicable law and jurisdiction

Italian law applies. Any disputes will be subject to the jurisdiction established by applicable law.

9. Contacts

E-mail: info@adventurearenavr.it
Telephone: 345 978 0139