Privacy Policy

1. Data controller

The Data Controller is Adventure Arena VR.
Address: Via Galileo Galilei, 76, 95045 Misterbianco (CT)
E-mail: info@adventurearenavr.it

2. Processed data

• Contact details (name, email, telephone) entered in the forms (reservations, contacts, events, gifts, loyalty).
• Booking data (date, time, number of participants, selected game, arena).
• Technical data (IP, user-agent, technical logs) necessary for operation and security.
• Preferences (e.g. marketing consent, selected language).

3. Purpose and legal basis

• Service provision (reservations, information requests): execution of a contract or pre-contractual measures.
• Operational communications (confirmations, updates): execution of the contract / legitimate interest.
• Tax/accounting obligations: legal obligation.
• Security and abuse prevention (log, anti-fraud): legitimate interest.
• Marketing (if activated): consent, revocable at any time.

4. Methods of processing

Processing is carried out using IT tools and appropriate security measures to protect data from unauthorized access, loss, or disclosure.

5. Data retention

We retain data for the time necessary to achieve the indicated purposes:
• reservations and related documentation: according to legal obligations and operational needs
• contacts/requests: for the time necessary to manage the request
• newsletter/marketing (if active): until consent is revoked

6. Recipients and transfers

The data may be processed by technical providers (hosting, email, management tools) who act as data processors. We do not sell the data. Any transfers outside the EU, if any, are carried out in compliance with the guarantees provided by the GDPR.

7. Rights of the interested party

You may exercise the rights provided for in Articles 15-22 of the GDPR: access, rectification, erasure, restriction, objection, and portability. You may also withdraw your consent at any time.
For inquiries: info@adventurearenavr.it

8. Cookie

For details on cookies and how to manage them, see the Cookie Policy.

9. Changes

This policy may be updated. The most recent version is always available on this page.